Ian has taken up casework , helping a resident who was being taken to court for allegedly
not paying an estimated bill.
Ian said, “I was horrified as the story and evidence unravelled The resident had
simply switched suppliers, but the old supplier wanted to grab as much money as possible
and so overestimated a bill, then went on to charge that bill twice over and was
proceeding to court to demand payment of an overestimated bill a second time.”
Ian has already received a written apology from the provider and is chasing for a
full refund plus interest and full compensation, while also obtaining assurances
that this practice will stop.
Meanwhile Ian is working with MP’s to ensure that the practice of final billing using
estimated readings is stamped out across the country. This has included a demand
to view corrections to their billing system and for the MD to appear and answer questions.
Ian said, “If the power companies think they can get away with bullying local residents
in Newcastle, they have now met their match!”
Ian is quite used to taking on the utilities companies. Following a long history
of a water company polluting an area, Ian took the company on, which resulted in
the second largest investment within the country.